SERVICES

Digital Presence Management

Digital presence management for established businesses in Sydney: we keep your website, Google Business Profile, business listings, online reviews and social profiles accurate and consistent. We work with businesses across Australia and New Zealand whose details have drifted out of date across the web. The result is one trusted version of your business that buyers, Google and AI assistants like ChatGPT can verify, managed as an ongoing monthly service.

Feature #1

Accurate Everywhere

Feature #2

Always Up to Date

Feature #3

Trusted by Google & AI

WHAT WE OFFER

Digital presence management services

Digital presence management covers your website, listings, reviews and profiles, looked after as one system. We work with established and scaling businesses whose details are spread across many places and have drifted out of date. What you get: a presence audit, one agreed set of business details applied everywhere, monthly website updates, review responses, regular health checks and a monthly summary report.

Website Updates & Maintenance
Monthly website maintenance: page edits, new team members, services and news added, so your website stays current without your team chasing changes.
Google Business Profile Management
Hours, services, photos, posts and categories kept accurate, so you show up properly in Google Search and Maps.
Business Listings Management
Your business listings across search engines, maps and directories kept consistent, with duplicates found and cleaned up.
Online Reviews & Reputation
New online reviews tracked and answered in your voice, plus a simple request template to ask happy clients for feedback where it counts.
Social Profiles & Brand Consistency
Your social profiles set up with current bios, links, imagery and business details that match your website.
Monitoring & Website Health
Regular checks on uptime, broken links, forms, listings and mentions, with issues logged and fixed before your buyers notice them.

AI SEARCH

Why does digital presence management matter for search and AI visibility?

Digital presence management matters because Google and AI assistants check your business against many sources before they show or recommend it. When your website, Google Business Profile, listings and social profiles all say the same thing, you are easier to verify and trust. Outdated hours, old addresses and unanswered reviews quietly send buyers elsewhere.

How we manage your digital presence

Week 1
Week 2
Week 3
Week 4
Week 5
Week 6
Audit
Discover

A presence audit of your website, Google Business Profile, listings, reviews and social profiles, showing what is missing, outdated or inconsistent.

KICK OFF
Clean Up & Align
Correct

Listings claimed, duplicates removed and business details corrected, so every platform matches one agreed version.

Maintain
Manage

Ongoing website updates, profile posts, review responses and listing changes handled each month by our team in Sydney.

Monitor
Report

Regular checks on your site and listings, with a monthly report on what changed, what we fixed and what comes next.

Aera Group
Brand Strategy
Visual Identity
Service Design
Graphic Design
Web Design
White Spot Group
Graphic Design
Web Design
Web Development
Photography
Video Production
Ultimate Security
Brand Strategy
Visual Identity
Graphic Design
Web Design
Web Development
Pets Training & Boarding
Brand Refresh
Visual Identity
Brand Strategy

WHY CHOOSE SOMMA

Why businesses choose Somma for digital presence

Senior led, end to end. You work directly with the senior people doing the work. Independent Sydney studio, established 2017.
One team for everything. Website, listings, reviews and profiles looked after together, so nothing falls through the gaps.
Built for search and AI: consistent business details, structured data and accurate profiles that Google and AI tools can verify.
Trusted by established businesses: CyberCX, Ultimate Security, Aera Group, White Spot Group and Pet Insurance Australia.

FREQUENTLY ASKED QUESTIONS

Digital presence FAQs

How much does digital presence management cost in Sydney?
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We quote digital presence management as a fixed monthly fee, agreed after a discovery conversation. The fee depends on how many locations and listings you have, how much website updating you need and the state of your current profiles. You receive a clear proposal that sets out exactly what is included before any work begins.
What does digital presence management include?
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It covers your website, Google Business Profile, business listings, reviews and social profiles. That includes your listings across search engines, maps and the directories relevant to your industry. We agree the full list during discovery, so the service covers the places your buyers actually look.
Can an agency manage a website it didn't build?
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Yes, we can look after most business websites, whoever built them. We start with a review of the site so we understand how it is built and what needs attention. If anything needs larger work, we explain it plainly and quote it separately, so your monthly service stays predictable.
Do we keep ownership of our accounts?
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Yes, your website, Google Business Profile, listings and social accounts always stay in your name. We work as managers or collaborators with the access you grant, so you keep full ownership and control at all times.
How do consistent business listings help with ChatGPT and AI search?
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Consistent listings give AI assistants reliable facts to describe and recommend your business. AI tools build their answers from what they can find and verify across the web. When your name, services, location and contact details match everywhere and your reviews are current, they can recommend you with more confidence.
How should a business respond to negative Google reviews?
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Respond quickly, calmly and professionally, in your own voice. We flag every new review and draft a response for your approval, and nothing on a sensitive matter goes out without your sign off.

Where a review breaks the rules, we help you report it through the proper channels, and we set up a simple process to ask satisfied clients for reviews.