At Somma, we believe that a strong reputation is the cornerstone of business success
With our Reputation Management Package, we are committed to helping you build, maintain, and protect your brand’s image in the digital landscape. We gain insights into customer perception through brand sentiment analysis, allowing us to make data-driven decisions. With regular reporting and performance metrics, we provide transparency and accountability, giving you a clear understanding of your brand’s online reputation.
- Monitoring and addressing any reputation risks.
- Increase Trust and Credibility
- Boost brand visibility with online presence
- Engage customers for a positive experience
- Save Time and Resources
- Valuable Insights and Reporting
Somma
How our reputation management services can help grow your revenue
Designed to enhance your brand's image, build trust, and ultimately drive revenue growth.
With our comprehensive reputation management strategies, we help businesses take control of their online presence and shape a positive narrative. Through proactive monitoring and engagement, we ensure that your brand’s reputation remains positive and reflects your core values. By addressing customer feedback, managing online reviews, and mitigating potential issues, we help you maintain a stellar reputation that resonates with your target audience.
A strong online reputation not only fosters trust but also plays a significant role in driving customer acquisition and retention. Studies show that businesses with a stellar reputation experience an average revenue increase of 5-9%. When potential customers see positive reviews, testimonials, and brand mentions, they are more likely to choose your products or services over competitors.
Harnessing the power of Google behind every review
Our reputation management services offer an unparalleled opportunity to showcase your brand’s excellence and build a robust online reputation.
With Somma’s review management services, you can supercharge your online reputation by leveraging our direct integration with Google’s private API. Our streamlined process makes it easy to collect and manage customer reviews, ensuring that your business receives a steady stream of authentic feedback on Google.
By amplifying your brand’s exposure on the world’s largest search engine, our services enhance credibility and trust among potential customers. Harness the power of Somma’s review management to showcase your excellence, boost visibility, and elevate your business’s reputation on Google.
what you get
What is included in our reputation management services?
When you choose Somma as your partner for reputation management, you gain access to our comprehensive suite of organic services. Our tailored solutions are strategically designed to optimise every aspect of your online presence, ensuring a positive and influential brand image.
Management
services
services
Management
Customer Review Management
Our approach is simple:
Get More Reviews. Get Found Online. Win More Business.
Boost your Google reviews effortlessly with Somma’s direct integration to Google’s private API. Our platform enables automatic collection of customer reviews, making the process seamless and hassle-free. With Somma, customers are guided to top review sites to share their valuable feedback. Monitor all your reviews conveniently in one centralized dashboard, accessing customer reviews from multiple sources and locations. Our flexible solution offers numerous advantages and scales with your business needs. Book a consultation with our Product Specialist to discover how customer reviews strategy can positively impact your business.
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Remarketing services
At Somma, we specialise in helping you harness the full potential of remarketing, particularly through platforms like Google Ads. With Google Ads, you gain the ability to track the traffic to specific pages on your website and deliver targeted ads to those users who have visited those pages. Our team is dedicated to assisting you in setting up the necessary tracking mechanisms and creating captivating remarketing ads that effectively capture the attention and interest of your target audience.
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Geofencing ad services
Somma is here to provide you with comprehensive support in harnessing the potential of geofencing, ensuring that your ad campaigns are optimized for maximum impact. Our team of experts will assist you in identifying the ideal outer limits for your geofences and seamlessly integrate them into your Google Ads strategy. Using this information, we will assist in setting up geofences that precisely align with your objectives, reaching the right people at the right time and maximizing the efficiency of your advertising efforts.
Show up where your customers are searching
Manage, update, and track info for thousands of locations with the ease of a single dashboard, and be found everywhere your customer search — Google, Facebook, Maps, Alexa, and beyond. Inaccurate listings kill SEO. Somma gives you tools purpose-built for top-of-page results on Google, Facebook, Bing, and other leading sites. Ensure your listing offers and appointments are accurate, get notified of any inconsistencies, and drive leads to your business no matter where they search.
Creating Success
What makes our reputation management services so effective?
Efficient Lead Generation
We streamline the process of finding potential customers by using specific search parameters like location and keywords, businesses can identify leads more efficiently. This efficiency in lead generation saves time and resources, allowing businesses to focus on other critical aspects of their operations.
Save Time and Resources
Detailed Insights through marketing audit reports that offers comprehensive insights into prospects' online presence, specifically regarding their listings and reviews. This detailed information helps businesses understand their potential customers better, enabling them to tailor and invest in the right marketing strategies.
Google Premier Partnership
Working with a Google Partner agency gives you a leg up. Not only are we certified in all types of Google advertising, but we also get access to direct support and other resources provided by Google. Your campaigns benefit directly from this exclusive insider knowledge.
“Somma has been an invaluable partner for our B2B business. Their reputation management services have significantly enhanced our online image, helping us build trust and credibility among our target audience. With their proactive monitoring and strategic approach, we have seen a noticeable improvement in our brand perception and increased engagement from potential clients. We highly recommend Somma to any B2B business looking to establish a strong reputation and drive growth in the digital landscape.”
Founder and CEO
Michael Anderson | TechCorp Solutions
The proof is in the numbers
Why Reputation Management can bring in the numbers
5-9% ROI Boost
Reputation management can boost ROI. A 1-star increase in online rating can result in 5-9% revenue increase. A business with a $1 million annual revenue could earn $50,000 to $90,000 more if its rating improves by one star.
35% Sales Increase
Effective reputation management can also result in a notable increase in sales. Research indicates that businesses with a solid online reputation can experience up to a 35% increase in sales.
84% Increase Satisfaction
Online reviews are just as critical as personal recommendations, with 84% of people trusting them. Even a 1% increase in trust can lead to a 5% rise in loyalty, resulting in an additional 500 loyal customers for every 10,000 customers.
FAQ
About Reputation Management
Looking to learn more about reputation management for your business? Browse our FAQs:
Reputation management services aim to mitigate risks related to your online image. However, there are potential risks involved, such as the inability to remove all negative content or the possibility of negative feedback resurfacing. It’s essential to work with a reputable service provider such as Somma and set realistic expectations regarding the complete elimination of risks associated with online reputation.
Reputation management services help both B2B and B2C by monitoring your online presence, addressing negative reviews, promoting positive content, and implementing strategies to enhance your online image. It can ultimately boost your brand’s credibility and customer trust.
The timeline for results varies, but some improvements can be seen within weeks. For a comprehensive reputation turnaround, it may take several months of consistent efforts. The key is to maintain a long-term strategy to sustain a positive online reputation.
Reputation management involves continuous monitoring of online mentions, analysis of data trends, promotion of positive content, professional handling of negative reviews, SEO strategies to boost positive content visibility, active social media engagement, transparent communication, and a commitment to ongoing improvement, all working together to shape and maintain a positive online image for your brand or individual identity.
